You can visit most of the pages on our site without giving us any information about yourself. Sometimes, however, we do need the information to provide the services that you request.

We endeavour to collect only as much personal information as is necessary to assist you in conducting business with the Municipality via the website. This privacy policy explains the data collection and uses in those particular situations.

Use and Control of Your Personal Information

We use your personal information to deliver services that you request or purchase or to allow you access to limited-entry areas of our site as appropriate. We will also use this information to communicate with you regarding services or products that you have requested – for example, to send you a statement or a receipt. 

When you register or otherwise give us personal information, the Municipality of Chatham-Kent will not disclose your personal information unless required by law, or with your permission. It will only be used for the purposes stated above.

By using this site, you agree to the Municipality collecting your personal information, being your name, date of birth, email, phone, and contact preferences for the purposes of facilitating your access to Employment Ontario programming.  This information may be shared with the Windsor Regional Employment Network and it’s service providers.

Access to Your Personal Information

We may collect the following types of personal information, depending on your interactions with our website and services:

• Contact Information: Name, email address, phone number, and postal address.
• Accessibility Requirements: Information related to your accessibility requirements, as provided by you.
• Usage Data: Information about your interactions with our website, such as pages visited, links clicked, and the duration of your visits.
• Technical Information: Device information, IP address, browser type, and operating system.
• Cookies: Information collected through cookies and similar tracking technologies.

We use your personal information for the following purposes:

• To provide and maintain our services.
• To communicate with you, including responding to your inquiries and providing customer support.
• To personalize your experience on our website.
• To improve our website and services.
• To comply with legal obligations.

Security of Your Personal Information

The Municipality of Chatham-Kent is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorized access, use or disclosure. For example, we store the personal information you provide on computer servers with limited access in controlled facilities. When we transmit sensitive and personal information (such as a credit card number) over the internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. 

Use of Cookies

Cookies are computer code that tracks “traffic” so we can determine how effective a given page is in meeting informational or service needs. Apart from providing a performance measure for the Community’s Internet site, the data is otherwise meaningless. When a user visits the site, a cookie is placed on the user’s machine (if the user accepts cookies) or is read if the user has visited the site previously. Cookies are used to collect site-visitation statistics and are never linked to your personal information.

Enforcement of this Privacy Policy

If there are any questions or concerns regarding this policy, please contact the Corporation’s Coordinator, Freedom of Information using the contact information below.

Clerk – Municipal Governance
The Corporation of the Municipality of Chatham-Kent
315 King Street West, PO BOX 640, Chatham, Ontario N7M 5K8
Phone: 519-360-1998
Fax: 519-436-3237
E-mail: ckclerk@chatham-kent.ca